Cookie Policy
This policy explains how Unmapped Canvas, operated by The Unmapped Canvas Ticketing Limited, uses cookies and similar technologies (such as your browser's local storage). It should be read with our Privacy Policy.
1. What they are
Cookies are small text files a website stores on your device. Similar technologies, such as local storage and service-worker caches, let a site remember information in your browser. We use them to make the Platform work, keep it secure and remember your choices.
2. What we use
| Purpose | What it does | Can you refuse it? |
|---|---|---|
| Essential | Keeps you signed in, protects forms against forgery (security tokens), remembers your cart and checkout steps, and keeps the site working. | No - the Platform cannot work without these. |
| Preferences | Remembers choices you make, such as language and the seats you have selected while you finish checkout. | Yes, but some conveniences will stop working. |
| Offline and speed | A service worker and browser cache store pages and files so the web app loads faster and the gate check-in tool can work with a poor connection. | Yes, by clearing site data in your browser. |
| Security | Helps us detect fraud, bots and abuse. | No - needed to protect your account and payments. |
3. Third-party content on our pages
Some pages load content from other companies, which may set their own cookies or receive your IP address and browsing details when you view it. They include:
- Google Maps - the venue map on event pages;
- Facebook - if you choose to sign in with Facebook or share an event;
- Disqus - comments on blog posts;
- WhatsApp - when you tap a WhatsApp share or chat link.
Their use of data is governed by their own policies. We do not use advertising or cross-site tracking cookies. If we start using analytics or advertising tools in future, we will list them here and update this page first.
4. Your choices
- You can delete or block cookies in your browser settings. Blocking essential cookies means you will not be able to sign in or complete a purchase.
- You can clear local storage and cached site data from your browser's privacy settings at any time.
- You can control marketing messages separately under Notification Preferences in your account.
5. Changes and contact
We may update this policy; the date above shows the latest version. Questions? Contact us.
- Registered name
- The Unmapped Canvas Ticketing Limited
- Address
- Pioneer House, 5th Floor, Nairobi - P.O. Box 30178-00100, Nairobi, Kenya
- info@unmapped.co.ke
- Phone
- +254794441494
- Data protection contact
- info@unmapped.co.ke
- Contact
- Contact page